This will allow me to look at your computer remotely, right over the internet, without you even having to unplug or shut down your system. Call me and let me know you would like some assistance. The phone number is in XyberConnect.exe. Leave a message if I don't pick up immediately & I will call you back within the day.

A scan of the remote support applications with popular scanners says:
Scan taken on 10 Apr 2009 18:51:56 (GMT)
A-Squared - Found Trojan-Spy.Win32.Agent.bcm!IK
AntiVir - Found nothing
ArcaVir - Found nothing
Avast - Found Win32:Trojan-gen {Other}
AVG Antivirus - Found nothing
BitDefender - Found nothing
ClamAV - Found PUA.RAT.VNC-42
CPsecure - Found W32.W.AutoRun.cfp
Dr.Web - Found nothing
F-Prot Antivirus - Found nothing
F-Secure Anti-Virus - Found not-a-virus:RemoteAdmin.Win32.WinVNC-based.c (6, 2, 606)
Ikarus - Found Trojan-Spy.Win32.Agent.bcm
Kaspersky Anti-Virus - Found not-a-virus:RemoteAdmin.Win32.WinVNC-based.c
NOD32 - Found nothing
Norman Virus Control - Found nothing
Panda Antivirus - Found nothing
Quick Heal - Found Trojan.Agent.IRC
Sophos Antivirus - Found nothing
VirusBuster - Found nothing
VBA32 - Found Worm.Win32.AutoRun.qmo

These are all false positives. The technology used in the remote connection can be used by malicious hackers to gain access to a machine, but you maintain control over our connection. If you don't like what we're doing, shut us out.